FAQs

General

Question: I have a question. Can I talk to someone?

Of course. Check out our Contact Us page. There are numerous ways on there where you can be in touch.

Trainer

Question: Will the trainer hurt my dog?

Absolutely not! PerroPal's Trainer uses advanced ultrasound technology that is safe for your dog and is a humane way to correct undesirable behaviors.

Question: How do you use the PerroPal Trainer to train dogs?

When you want to correct a dog’s behavior, simply point the device towards them and press the button to catch their attention and make them stop. If they are extra stubborn, the PerroPal Trainer has built-in LED lights you can use to shift their focus.

Question: I’ve seen similar devices, but they were quite large and uncomfortable to carry. Will I have a similar problem with PerroPal?

PerroPal’s Trainer was designed for portability so you can easily carry it around with you. Use the handy lanyard loop or slip it into your backpack for convenience.

Question: Is there anything else I can do to get the most out of using my PerroPal Trainer?

Always reinforce your pet’s good behavior with praise, attention, treats, or a combination of these. Ensuring your dog knows you are happy with their behavior will help them understand what you are expecting from them.

Question: I’m not good with gadgets. How easy is the PerroPal Trainer to use?

It is very easy to use and was designed so that absolutely anyone can quickly and effectively train their pet. No more expensive and time-consuming behavior classes!

Nail Groomer

Question: Does PerroPal's Nail Groomer use batteries or does it plug into a wall outlet for power?

It uses 2 AA batteries to operate.

Question: My dog doesn’t like noisy or buzzing gadgets. How loud is the PerroPal Nail Groomer?

It's not very loud and tolerable for animals.

Question: Is the Nail Groomer easy to clean?

It’s extremely easy to clean. Simply use a soft wet cloth and gently brush away any dirt or debris.
You can remove the nail guard to empty out the residue and brush off anything else on the device and sanding drum. The device is not waterproof, so if you want to wash the sanding drum, remove it from the device first.

Question: Is the Nail Groomer only suitable for dogs?

It's suitable for all types of dogs, cats, rabbits, guinea pigs and other smaller animals, as well as birds. The Nail Groomer has an open face on one half for freestyle use and a medium size claw hole on the other.

Question: What’s included with my PerroPal Nail Groomer?

Your PerroPal Nail Groomer package includes:
1x Nail Groomer
3x Sanding Drums
1x User Manual

SHOPPING CART

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